Tagged: “Justice”
Forgiveness Education: A Modern-Day Strategy That Can Improve Workplace Harmony
Two new research reports have just been published about forgiveness in the workplace and both of them reinforce the findings of a study done more than two years ago by Dr. Robert Enright, founder of the International Forgiveness Institute, and his research team.
That ground-breaking 2017 study, Forgiveness Education in the Workplace: A New Strategy for the Management of Anger, demonstrated the positive role forgiveness can play in reducing anger, resentment, and the desire for revenge among those coping with workplace injustice.
Dr. Enright conducted that study, believed to be the first-ever exploration of forgiveness in the workplace, with UW-Madison researchers Ke Zhao and John Klatt. It was published in the London Journal of Research in Humanities and Social Sciences, a London, UK, peer-reviewed international journal for researchers and scientists.
The two new research reports, both published early in August, indicate that the insights of Dr. Enright’s 2017 workplace project are now gaining a foothold with other researchers. The first, Linking Forgiveness at Work and Negative Affect, was a study involving 376 manufacturing employees in Roorkee, a city in Northern India.
In that study, researchers at the Indian Institute of Technology-Roorkee implemented forgiveness interventions with employees in a control group and their analysis concluded that “forgiveness significantly reduces the NA (negative affect–the experience of negative emotions and poor self-concept) on employees and hence, organizations should make positive interventions in order to encourage forgiveness at work.” They also noted that forgiveness in the workplace is a subject “that has largely been ignored in organizational research.”
The second study, published Aug. 14 in the American Journal of Health Promotion, was titled, Is Forgiveness One of the Secrets to Success? Considering the Costs of Workplace Disharmony and the Benefits of Teaching Employees to Forgive. The research team was led by noted forgiveness researchers Loren Toussaint (Luther College, Decorah, IA) and Frederic Luskin (Stanford University, Palo Alto, CA).
According to their analysis: “Worker well-being and productivity benefit when forgiveness skills are taught.” They also speculate that “Forgiveness might prove to be one of the most commonly overlooked but crucial elements to any organization’s success. Investment in studying, developing, and monitoring forgiveness and its effects may well become a priority for those organizations wishing to succeed in the 21st century.”
Both of those new research reports on forgiveness in the workplace provide strong evidence and reinforcement of what Dr. Enright’s team reported in 2017 that forgiveness education is “a systematic, easily-implemented, and non-threatening way to reduce anger in the workplace.” The team recommended that employers conduct regularly scheduled forgiveness education workshops to help their employees be more content and productive. ♥
Learn more about the significant role of workplace forgiveness education by clicking on any of the research report titles highlighted in this article.
Your Forgiveness Legacy
Forgiveness is not finished with you yet. How will you lead your life from this point forward? It is your choice. When that story is finally written, what will the final chapters say about you? The beauty of this story is that you are one of the contributing authors. You do not write it alone, of course, but with the help of those who encourage you, instruct and guide you, and even hurt you. You are never alone when it comes to your love story. It does not matter one little bit where the story was going before you embraced the virtue of forgiveness. What matters now is how you finish that story, how you start to live your life from this point forward.
What do you think? Do you think that most people are deliberately and consciously writing their own love stories, in part on the basis of leading The Forgiving Life? Or, are most people rushing by, not giving much thought to forgiveness or love?
What do you think? Do you think that most people are aware of their legacy, what they will leave behind from this precise moment on, or are they rushing about, not giving a moment’s notice to that legacy?
What do you think? Do you think that you can make a difference in a few or even many people’s lives by awakening them to the fact that they can rewrite their stories and make them love stories through forgiveness?
Robert Enright
Enright, Robert D. (2012-07-05). The Forgiving Life (APA Lifetools) (Kindle Locations 5320-5331). American Psychological Association. Kindle Edition.
Please convince me that forgiveness is not some kind of a cop-out. As I see it, when people forgive they are avoiding conflict. It seems to involve a lack of courage.
Forgiveness is a response to injustice and as such it never ignores justice. Instead, it is a response of mercy in the face of such injustice. To give mercy as a conscious choice when experiencing another person’s injustice is a heroic act of virtue, hardly a lack of courage.
When people practice forgiveness, they do not ignore justice, but instead give mercy and strive for justice at the same time. The justice sought is likely to be good because it is not mingled with resentment. Thus, forgiveness hardly is a cop-out. Did I convince you?
For additional information, see Forgiveness Defined.
I am worried that if my anger diminishes upon forgiving, then I will lose my edge to fight for justice. After all, anger can be a motivator to fight fairly for justice.
It seems to me that anger is not the primary motive for seeking justice. Instead, the primary motivator is the conviction that the other(s) acted unfairly. This knowledge can lead to the decision that change must occur. This conviction (the other was unfair) and decision (I need to act) can be the primary motivators for seeking a fair solution. While anger may be part of that, we have to be careful in placing anger too high in this motivation list. Why? It is because anger, if intense and long-lasting, can lead to irrational (unhelpful) thinking (examples: “The other is completely evil.” “I must seek revenge for what happened to me.”). When anger that is extreme is lessened, then we have greater cognitive clarity and even more energy to fight fairly for justice and to persevere in the pursuit of that justice.
For additional information, see The Four Phases of Forgiveness.
I was hurt by a stranger and so I have no clue about his past. How can I do the thinking work of forgiveness toward this person, given that I know nothing about him?
We talk about taking the personal, the global, and the cosmic perspectives when trying to understand and forgive another person. The personal perspective, which you find difficult to take, asks the forgiver to examine the past of the offending person and to see if this person suffered injustices and emotional wounds from others. Because you cannot know these issues, you can move to the global and cosmic perspectives. I will share only the global perspective for you here. If you find it helpful, then you might want to go more deeply and consider the cosmic perspective, depending on your belief system.
In the global perspective, we ask people to see the common humanity between yourself as forgiver and the one who offended you. Here are some questions centered on the global perspective: Do you share a common humanity with the one who hurt you? Do you both have unique DNA in that, when both of you die, there never will be another human being exactly like you on this planet? Does this make you special, unique, and irreplaceable? Does this make the one who hurt you special, unique, and irreplaceable? Will that person die some day? Will you die some day? You share that as part of your common humanity. Do you need sufficient rest and nutrition to stay healthy? Does the one who hurt you need the same? Do you see your common humanity? In all likelihood, even though you cannot know for sure, that person has been treated unfairly in the past by others. You very well may share the fact that both of you carry wounds in your heart.
For more information, see Forgiveness Defined.
