Tagged: “workplace harmony”
I notice at the office that some people just seem to have an angry disposition. It is not as if the job is so bad or the boss is being mean. It just seems to be a life-style for them. Is there a central reason why people like this seem to be angry all the time? And can I suggest forgiveness to them?
When you encounter people who seem to be angry all the time, it is my conjecture (and I have not met them, so I cannot know for sure) that they are harboring the effects of a significant trauma in their lives, a trauma that could go back decades. For example, if a person was abused as a child, the effects of this can be mistrust in general and resentment that is displaced onto others. Being in a marriage in which the partner is continually unjust can lead to the angry disposition which you describe. Sometimes people are unaware that they are giving this signal of anger. If people who have anger abiding in their hearts can be made aware that there is a solution to defeating that anger—forgiveness—they might or might not at first accept this. The idea of forgiveness can make some people even more angry and so you have to be gentle and not insist on their choosing forgiving. They may need time to think about forgiveness, get used to the idea, and then try it as their own free-will choice when they are ready.
Two new research reports have just been published about forgiveness in the workplace and both of them reinforce the findings of a study done more than two years ago by Dr. Robert Enright, founder of the International Forgiveness Institute, and his research team.
That ground-breaking 2017 study, Forgiveness Education in the Workplace: A New Strategy for the Management of Anger, demonstrated the positive role forgiveness can play in reducing anger, resentment, and the desire for revenge among those coping with workplace injustice.
Dr. Enright conducted that study, believed to be the first-ever exploration of forgiveness in the workplace, with UW-Madison researchers Ke Zhao and John Klatt. It was published in the London Journal of Research in Humanities and Social Sciences, a London, UK, peer-reviewed international journal for researchers and scientists.
The two new research reports, both published early in August, indicate that the insights of Dr. Enright’s 2017 workplace project are now gaining a foothold with other researchers. The first, Linking Forgiveness at Work and Negative Affect, was a study involving 376 manufacturing employees in Roorkee, a city in Northern India.
In that study, researchers at the Indian Institute of Technology-Roorkee implemented forgiveness interventions with employees in a control group and their analysis concluded that “forgiveness significantly reduces the NA (negative affect–the experience of negative emotions and poor self-concept) on employees and hence, organizations should make positive interventions in order to encourage forgiveness at work.” They also noted that forgiveness in the workplace is a subject “that has largely been ignored in organizational research.”
The second study, published Aug. 14 in the American Journal of Health Promotion, was titled, Is Forgiveness One of the Secrets to Success? Considering the Costs of Workplace Disharmony and the Benefits of Teaching Employees to Forgive. The research team was led by noted forgiveness researchers Loren Toussaint (Luther College, Decorah, IA) and Frederic Luskin (Stanford University, Palo Alto, CA).
According to their analysis: “Worker well-being and productivity benefit when forgiveness skills are taught.” They also speculate that “Forgiveness might prove to be one of the most commonly overlooked but crucial elements to any organization’s success. Investment in studying, developing, and monitoring forgiveness and its effects may well become a priority for those organizations wishing to succeed in the 21st century.”
Both of those new research reports on forgiveness in the workplace provide strong evidence and reinforcement of what Dr. Enright’s team reported in 2017 that forgiveness education is “a systematic, easily-implemented, and non-threatening way to reduce anger in the workplace.” The team recommended that employers conduct regularly scheduled forgiveness education workshops to help their employees be more content and productive. ♥
Learn more about the significant role of workplace forgiveness education by clicking on any of the research report titles highlighted in this article.