Suppose that of your 20 guideposts in your Process Model of Forgiveness, you had to eliminate one of them. Which would that be?
I would prefer to keep all 20. Yet, since you asked, I probably would eliminate the first guidepost, the one that asks people if they have been denying their anger. Even if they had been denying the anger, this tends to lessen as people come to realize that they have a safety net for that anger, and that safety net is forgiveness. So, even if a person was denying anger, this tends to fade away as people courageously confront the amount of anger that they have been carrying in their heart, in preparation for forgiving the one who acted unjustly.